WE LOVE TO MAKE A

DIFFERENCE BY

ENHANCING YOUR

BRAND AND

REPUTATION AT

EVERY GUEST

TOUCHPOINT

WE BRING ENERGY

AND ENTHUSIASM,

BALANCE IT WITH

MINDFULNESS AND

CREATE THE RIGHT

ATMOSPHERE

WE THRIVE ON COLLABORATION AND

BRINGING NEW IDEAS TO CREATE THE BEST

EXPERIENCES AND OUTCOMES AND NEVER

FORGET TO DO THE BASICS BRILLIANTLY

WE EMBRACE TECHNOLOGY IN CREATING A

MODERN WORKSPACE AND APPRECIATE THE

INDIVIDUALITY HUMAN INTERACTION BRINGS

WE ARE INSPIRED

BY EVERYTHING

AROUND US TO

DELIVER SERVICE

AND OUTCOMES

THAT CREATE

ENTHUSING FANS

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we exist to be the makers of

someone's day and we do it

in many different ways

A thriving workplace starts with happy guests

which is why we're a guest and employee services

provider dedicated to making a difference in the

most positive way with no limitations.

We love to make a difference by enhancing your brand and reputation at every guest touchpoint.

We thrive on collaboration and bringing new ideas to create the best experiences and outcomes and never forget to do the basics brilliantly.

We embrace technology in creating a modern workspace and appreciate the individuality human interaction brings.

We bring energy and enthusiasm and balance it with mindfulness to create the right atmosphere.

We are inspired by everything around us to deliver service and outcomes that create enthusing fans.

  • SERVICE WITH

    ENTHUSIASM

    Read more
  • TECH AND

    TOUCH

    Read more
  • MAKING YOUR

    SPACE WORK

    Read more

IN WORKING WITH YOU WE’LL SUPPORT YOU TO MAKE

YOUR WORKPLACE A DESTINATION.

A destination that your employees thrive in and choose to be at as it supports their productivity, wellbeing, and a place where your clients and visitors are left with a feeling of positivity and an excitement to return.

We help create a magic in your workplace that is hard to describe, other than energy or as we like to say verve.

So that you benefit from a guest services partner that will deliver a service tailored to the needs of the workplaces and working styles of today and tomorrow we take a fresh approach to how we add value. Of course, maintaining the highest standards of energy and professionalism is a top priority but we also take a rounded view of what makes the right impact on your employees and visitors to create a meaningful, sincere experience.

TECHNOLOGY IS A GREAT ENABLER FOR BUSINESSES

AND WE FULLY EMBRACE BLENDING MARKET-LEADING

TECHNOLOGY SOLUTIONS WITH THE AUTHENTICITY OF

HUMAN CONNECTION.

We understand that the workplace is constantly evolving and most recently has undergone a significant change due to the impact of Covid-19. The impact on the physical and remote workplace, working styles and workflows have seen an accelerated transformation and we are all evolving into new styles for the future.

This is why our blended solutions are designed to meet the needs of hybrid working models, taking in to account the role of flexible space and whilst delivering the outcomes you want for your workplace.

We haven’t limited ourselves to one technology partner but work with several leading solutions giving you access to the best suppliers that suits your needs and outcomes. We work with you to design the ideal holistic solution and will guide you to the right technology enhancer.

Contact us to find out about some of our solutions.

MAKING THE MOST OF YOUR SPACE

THIS NEED AND DESIRE FOR EFFECTIVE HYBRID WORKING

MEANS THAT AS YOUR GUEST SERVICES PARTNER WE WILL

SHAPE WHAT WE DO TO FIT YOUR DYNAMIC WORKPLACE.

The reason why we come into the office is changing as many employers are giving employees freedom to where and how they want; presenting an opportunity to approach the employee experience differently.

An opportunity to take a fresh approach to how we use office space in the most effective way and still create an experience of connection/belonging for those at home.

We understand the importance of thinking differently about your spaces, and how and when people use them, which is why our solutions are fully bespoke and not constrained by traditional thinking – in fact we like to call ourselves fast-tracked thinkers, meaning we adapt quickly – we don’t stick with something that isn’t working and we are inspired by many external influences avoiding being pigeon-holed. And make sure we bring ideas that add value and the deliver the outcomes you’re looking for.

our training programmes

ignite idea makers...

MAKING SUCCESSFUL FUTURES A REALITY

Our approach to training is something that really makes us stand out; in fact, it’s the most people-centric and collaborative programme in the guest services industry.

By now you won’t be surprised to know that again we didn’t want to replicate or fall into a comfort zone with the training our teams receive.

It’s central to our culture that our training programmes ignite idea makers and growth.

We use a learning platform that fuels teamwork by combining collaborative tools with effective features such as feedback loops, peer-based learning and gamifaction.

Our training sessions are delivered in bite size chunks so that our employees can digest and absorb it fully.

We know that this style is the most effective and engaging way for people to develop particularly when people have competing demands and people don’t have the space they need to learn the way they want to. We give our teams choice in how they learn and develop away from lengthy and often unproductive classroom sessions.

and

Everything we do is unique to you and your workplace; and how we make your employees and guests days are different, so we have crafted our solutions to make sure we hit the spot for everyone.

contact details

167 Fleet Street

London

EC4A 2EA

on verve:

modern

approach

to customer

experience

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