Our contract to deliver bespoke guest services for Kanaloa, the action-first ocean philanthropic organisation, has been extended by one year. Beginning in September 2026, the extension covers its London headquarters in Soho, Kanaloa House. This follows a successful first year of partnership, which has seen our team grow from one DayMaker at the start of the contract to three, delivering bespoke concierge services, event coordination, and proactive workplace support.
DayMakers stepped in following the opening of Kanaloa’s new office space, working from the ground up to create an approach tailored to its culture. Our service model is built around the demands of Kanaloa’s workspace, which was designed as a convening office space for oceanic companies. The layout calls for a fluid approach, with our DayMakers integrated into the operations and agile in meeting day-to-day demands.
DayMakers welcome guests directly as they come through the front doors and use the barista coffee machines to serve them drinks. This flexibility, and our ability to tailor our model to the client, secured the extension. DayMakers’ ethos focuses on personality, attention to detail, and unscripted moments of care. Making someone’s day is central to that ethos because it is these small gestures that guests remember long after they leave.
Maria Julia Rangel, Real Estate Operations & Client Experience Manager at Kanaloa, said:
“We decided to extend our work with On Verve because its approach feels personal, not transactional. Our unique space needed a guest services team who took the time to understand it, and the DayMakers on our site do just that: they welcome every guest personally, have trained with our equipment and, in turn, show their care in every interaction with our guests. They elevate Kanaloa House, and we are delighted with their eye for detail.”
Cheryl-Anne Cooper, our Chief DayMaker, said:
“Kanaloa’s office is one of the most distinctive spaces we work in, and this extension shows just how well our model adapts to bespoke, high-end environments. We’re thrilled with the partnership and proud to be growing our presence in the corporate sector.”