For our latest ‘DayMaker in 5’ blog, we spoke with Niamh Sibbald, DayMaker at an investment management company’s office in Stirling, Scotland. Niamh spoke with us about the events and competitions she leads, and how her background in hospitality and care has shaped how she… Read More »DayMaker in 5: Niamh Sibbald

For our next “DayMaker in 5” blog, we spoke to Eliza Barclay, DayMaker based in a multi-tenant office in Bristol. Eliza spoke with us about how her role ranges from supporting charity fundraisers to adjusting gym equipment, and how her background in customer service and… Read More »DayMaker in 5: Eliza Barclay

At On Verve, we believe that great leadership is measured by the difference people make every single day. That’s why we’re incredibly proud to celebrate Dori Houston, who was recognised as a finalist in the Corporate Receptionist of the Year Awards for the Reception Leader… Read More »Celebrating Dori Houston: A leader who puts people first

For our next “DayMaker in 5” blog, we spoke to Hristina Hristova, DayMaker receptionist based at 280 High Holborn, London. Hristina spoke with us about her belief in going the extra mile, how a spare suitcase saved a panicked author, and how her skills in… Read More »DayMaker in 5: Hristina Hristova

At On Verve, we believe training is more than a development tool. It’s what fuels confidence, shapes culture, and ultimately creates those memorable guest experiences people talk about long after they’ve left.  When we spoke with Joanne Witzer, one of our leadership facilitators, she shared… Read More »Why training matters more than ever in guest services

To celebrate our 5th birthday, we’re starting a “DayMaker in 5” blog series that helps you get to know the people on the ground who are shaping our customers’ day as soon as they step through the front door. To kick off, we spoke to… Read More »DayMaker in 5: Jessica Albuquerque

Eighteen months ago, Lauren started a Level 3 Facilities Management Supervisor apprenticeship. Last week, she completed it, and passed with distinction. After balancing a full-time role with studying, assignments and a demanding end-point assessment, Lauren has officially reached the finish line, and we couldn’t be… Read More »Lauren’s apprenticeship journey

Every year, the Shining Star Awards bring together teams from across Churchill Group. It’s a moment to celebrate the people within our business who go above and beyond every day, through their dedication and hard work. This year, we were especially proud to see one… Read More »Shining Star Awards 2025: Celebrating Gabbie Lapompe

At On Verve, our mission is simple: to bring energy and humanity back into the workplace. Our DayMakers do this every day by turning small gestures into big moments of care. While kindness is universal, the ways we express it vary across cultures. From a… Read More »5 day-making gestures from around the world

National Customer Service Week (NCSW) is here, running from 6 to 10 October, and we couldn’t be more excited to celebrate and reflect on the incredible work our DayMakers do every single day. NCSW is a week-long opportunity for organisations to recognise and reflect on… Read More »Celebrating National Customer Service Week with our DayMakers