We are marking the next stage in On Verve’s journey as an established leader in guest and employee services with the appointment of Cheryl-Anne Cooper as our Chief DayMaker.
This appointment signals the next chapter for us in our fifth year. Our business has matured from disruptive newcomer to trusted partner, working with organisations across media, technology, corporate, and professional services.
Cher’s leadership will build on this growth, drawing on almost two decades of experience in facilities management, procurement, and leadership to build high-performing teams and deliver exceptional workplace experiences. Cher will champion our mission to make workplaces destinations, balancing smart innovation with genuine human connection.
She was previously national operations director at our parent company, Churchill Group, where she led skilled teams to meet operational needs and continuously improve.
In her new role, Cher is passionate about supporting her team and helping clients navigate long-term workplace strategy decisions, including hybrid working. While automation is becoming increasingly prevalent in front-of-house services, she believes in balancing innovation with a human approach.
Cher said: “For me, making someone’s day is about more than a smile at reception – it’s about the moments that make people feel seen, supported and part of something bigger. Whether it’s welcoming a new joiner on their first day or helping a client team feel proud of their workplace, those interactions matter. That’s the human side of workplace experience, and it’s what turns an office into a destination people choose, not an obligation they endure. I’m proud to lead a team of DayMakers who bring that spirit to life every day.”
