We recently celebrated National Customer Service Week, a week every year where front-of-house staff are recognised for the work they do and the impact it has on successful business practices and growth in the UK economy. At On Verve, we always celebrate our incredible DayMaker…
We’re thrilled to announce that we secured Silver in the prestigious Best Customer Experience category at the UK Business Awards. The UK Business Awards hold significant importance in the UK business landscape, attracting participants from various industries. The awards celebrate business excellence across the country…
On Verve is a business that continually aims to break the norms of the guest services industry, whether that’s through how we approach hiring, client communications, or the DayMaker role. However, throughout all of this, we have always aimed for and continue to work towards…
We were thrilled to win Disruptor of the Year at the Best Business Awards, but what does it mean to be a ‘disruptor’? Disruption can take many forms, including services to change the dynamics of a sector, challenging conventions, and creating new approaches towards work.…
We are closing the week on a high because On Verve has won its very first award! We are really pleased to share we’ve won Disruptor of the Year at the Best Business Awards. The Best Business Awards is one of the UK’s highest-profile awards.…
When do people go to the office? Recent data suggests that occupancy is exceeding 40 per cent on Tuesdays, Wednesdays, and Thursdays, while Friday occupancy sits at 17 percentage points lower than the mid-week peak. As people are taking advantage of the hybrid working schedules,…
It takes two to tango, there are two sides to every story, but also it takes two to build a working relationship, two years to establish a business and two years to build an amazing team to deliver the DayMaker dream every day. On Verve…
Even before the disruption and upheaval of the world of work over the last few years, the role of the office was evolving. In 2019, 27 per cent of the UK’s workforce worked from home at some point, according to Annual Population Survey data. At…
The expectations that employees and visitors have of front-of-house teams have changed significantly over the last few years. Since enforced working from home ended, employees have been encouraged to return to the workplace by their employers and the Government alike. Ensuring the workplace is a…
Diversity and inclusion are high on the agenda for many UK businesses, and for objectives to be met, companies need a robust plan that includes how they communicate with their teams and provide ongoing support for employees. It’s estimated that around one in seven people…
A destination that your employees thrive in and choose to be at as it supports their productivity, wellbeing, and a place where your clients and visitors are left with a feeling of positivity and an excitement to return.
We help create a magic in your workplace that is hard to describe, other than energy or as we like to say verve.
So that you benefit from a guest services partner that will deliver a service tailored to the needs of the workplaces and working styles of today and tomorrow we take a fresh approach to how we add value. Of course, maintaining the highest standards of energy and professionalism is a top priority but we also take a rounded view of what makes the right impact on your employees and visitors to create a meaningful, sincere experience.
We understand that the workplace is constantly evolving and most recently has undergone a significant change due to the impact of Covid-19. The impact on the physical and remote workplace, working styles and workflows have seen an accelerated transformation and we are all evolving into new styles for the future.
This is why our blended solutions are designed to meet the needs of hybrid working models, taking in to account the role of flexible space and whilst delivering the outcomes you want for your workplace.
We haven’t limited ourselves to one technology partner but work with several leading solutions giving you access to the best suppliers that suits your needs and outcomes. We work with you to design the ideal holistic solution and will guide you to the right technology enhancer.
The reason why we come into the office is changing as many employers are giving employees freedom to where and how they want to work; presenting an opportunity to approach the employee experience differently.
An opportunity to take a fresh approach to how we use office space in the most effective way and still create an experience of connection/belonging for those at home.
We understand the importance of thinking differently about your spaces, and how and when people use them, which is why our solutions are fully bespoke and not constrained by traditional thinking – in fact we like to call ourselves fast-tracked thinkers, meaning we adapt quickly – we don’t stick with something that isn’t working and we are inspired by many external influences avoiding being pigeon-holed. And make sure we bring ideas that add value and then deliver the outcomes you’re looking for.
