10 ways to surprise and delight guests
At On Verve, we often talk about going above and beyond for our guests, to create memorable moments that matter and make their days. But for our DayMakers, this doesn’t feel like “extra”...
News & Press Releases
Shining Star Awards 2025: Celebrating Gabbie Lapompe
Every year, the Shining Star Awards bring together teams from across Churchill Group. It’s a moment to celebrate the people within our business who go above and beyond every day, through their dedication...
5 day-making gestures from around the world
At On Verve, our mission is simple: to bring energy and humanity back into the workplace. Our DayMakers do this every day by turning small gestures into big moments of care. While kindness...
Celebrating National Customer Service Week with our DayMakers
National Customer Service Week (NCSW) is here, running from 6 to 10 October, and we couldn’t be more excited to celebrate and reflect on the incredible work our DayMakers do every single day....
Cheryl-Anne Cooper joins us as Chief DayMaker
We are marking the next stage in On Verve’s journey as an established leader in guest and employee services with the appointment of Cheryl-Anne Cooper as our Chief DayMaker. This appointment signals the...
Why guest services must lead the future of workplaces
The corporate office landscape is evolving rapidly. As hybrid working cements its place in the long-term strategy of many organisations, the office must now compete with home environments by offering something truly distinctive:...
A DayMaker workshop
Our DayMakers are the beating heart of On Verve and what we do. They’re the ones who bring a human touch, warmth and connection to every interaction. They can make someone’s ordinary day...
Celebrating the 2025 DreamMaker award winners
This year, On Verve turned four, and we celebrated by shining a spotlight on the real superheroes behind the scenes: our incredible DayMakers. The 2025 DreamMaker Awards brought everyone together to honour the...
Alice’s experience with the Own Your Future programme
Ever wish you had a career satnav that could help you grow, build confidence, and nudge you in the right direction? That’s kind of what the Own Your Future development programme is like,...
Lauren Suddards crowned UK Receptionist of the Year
We’re over the moon for our DayMaker, Lauren Suddards, who has been named Receptionist of the Year at the Corporate Receptionist of the Year (CROTY) Awards 2025. Lauren is part of our guest...
