The expectations that employees and visitors have of front-of-house teams have changed significantly over the last few years. Since enforced working from home ended, employees have been encouraged to return to the workplace...
Diversity and inclusion are high on the agenda for many UK businesses, and for objectives to be met, companies need a robust plan that includes how they communicate with their teams and provide...
Workplace culture has become the biggest trend over the last year. As companies navigate their workplace strategies and try to ensure that their employees are happy and productive in the office – whether...
Chief DayMaker and Director, Bianca Angelico, shares her thoughts and opinions on the future of guest services. As more businesses offer hybrid working practices to their employees, they are facing the further challenge...
To celebrate the launch of On Verve, we asked culture & people manager Lynne Cullen several questions on her thoughts, feelings, and responsibilities at On Verve. What is your role and your main...
To celebrate the launch of On Verve, we asked director Bianca Angelico about why she created On Verve and her experience in the industry. Why did you create On Verve? There are two...
